Assertive Communication Training [英語版:アサーティブコミュニケーション研修]

Learn assertive communication skills and improve productivity at work

This training equips participants with assertive communication skills to build positive relationships and prevent misunderstandings, fostering a more harmonious and productive workplace.

リスキル研修の3つの特徴

すべての研修が料金一律

すべての研修が料金一律

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実践的で高品質な研修

実践的で高品質な研修

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安心の研修準備フルサポート

安心の研修準備フルサポート

研修日の運用のみではなく、研修準備のサポートも受けることができます。例えば、研修で使う教材・備品は一式郵送で手元に届きます。そのため、研修の準備時間を減らしながらも良質な研修が実施できます。

Assertive Communication Trainingはオンライン研修に対応しています

研修コード:101260   更新日:

Assertive Communication Trainingの狙い

Understanding how assertive communication can help build strong workplace relationships while reducing stress. Through various role-playing scenarios, participants will practice these skills in different situations and apply them to their work

本研修の対象

基本的な研修対象は以下のとおりです。研修により調整できるため、まずはお問い合わせください

Teams seeking to improve workplace communication.

Assertive Communication Trainingを実施すると

  1. Maintain a respectful and assertive communication style with colleagues.
  2. Communicate ideas better in a stress-free manner.
  3. Work more efficiently and productively by reducing communication gaps and miscommunications.

リスキル Assertive Communication Trainingの概要

The purpose of this training is to help trainees develop assertive communication skills and build strong relationships in a respectful and stress-free manner in the workplace.

Organizations consist of a diverse range of individuals, and most of work must be carried out through communication between its members. Workplace relationships and communication have a significant impact on the efficiency and mentality of each employee, and are directly linked to team productivity.

Assertive communication helps create a communication friendly environment that increases each employee's work efficiency and protects their mental health. It also helps organizations improve workplace atmosphere and productivity, as well as prevent workplace harassment.

本研修 3つの特徴

1. Understand the essence of communication

This training equips individuals with practical skills to communicate effectively, resolve conflicts peacefully, and create a more harmonious workplace.

2. Acquire speaking and listening skills

By understanding the fundamentals of communication, participants will gain a deeper appreciation for its importance in building strong relationships and fostering a positive work environment.

3. Learn how to work with different personality types

With our multiple role-playing scenarios, trainees will gain practical assertive communication skills in dealing with different personalities and be able to apply those skills to their job right away.

想定研修時間

6時間 (変更が可能です)

Assertive Communication Trainingカリキュラム

下記、研修カリキュラムを元に、他研修を組み合わせてのアレンジにも対応しています。別途料金はかかりませんのでご安心ください。

1. Assertive Communication Fundamentals 【ゴール】Understand the basics and necessity of assertive communication
  • [Ice breaker] - Current challenges.
  • What is assertive communication? [expressing oneself while respecting others].
  • The benefits of being assertive.
  • Communication mindsets [Integrity/Equality/Frankness/Self-responsibility].
  • Self assessment [Identify your communication patterns using a checklist].
  • Understand different types of communication [Assertive/Aggressive/Passive].
  • Key assertive communication skills [Listening/Speaking].
2. Active Listening 【ゴール】Learn how to listen assertively to others
  • Active listening [What is active listening?/Appropriate attitude when listening others].
  • [Self-assessment exercise] - “Are you good listener?”
  • Active listening skills [Behavioral engagement/Body language/Eye contact/Vocal qualities/Verbal tracking].
  • Basic active listening techniques [Paraphrasing/Summarizing/Encouraging/Reflecting Feelings/Questioning].
  • Questioning techniques [Close-ended questions/Open-ended question/Improving the effectiveness of your conversation].
  • [Group work] active listening practice.
3. Assertive Speaking 【ゴール】Understand how to organize your thoughts and communicate them to others assertively.
  • The importance of effective communication [Effects of taking the other person's perspective].
  • DESC method [What is the DESC method?/How to organize what you want to say/Example of DESC communication].
  • Use I-messages in communication [I-message and YOU-message].
  • [Exercise] Practicing I-Message/[Exercise] Practicing the DESC method [With junior employees/With senior employees/With your boss/Complaints from members].
  • Request/convey different opinions [Making requests effectively/Convey communicating different opinions (disagreement)].
  • [Case study] Communicate assertively with team members.
  • Preventing miscommunication [Adjust your communication style to others].
4. Quality of Relationships 【ゴール】Learn how to interact with others to improve the quality of relationships
  • The importance of relationship quality [A core theory of success].
  • Strengthening relationships with team members [Utilizing the PDCA cycle and communicating assertively with colleagues].
  • [Mini task] - Analyzing your team's relationship.
  • Strengthening relationships with team members for managers [Delegate/Encourage/Correct/Teaching].
  • [Exercise] Applying the knowledge you have gained to your own team.
5. Practicing Assertive Communication 【ゴール】Put the assertive communication skills you have learned into practice
  • [Case study] Case studies based on real-world situations
  • [Case 1] - How to decline a request from your boss assertively.
  • [Case 2] - A chronically late employees.
  • Practicing assertive communication for the workplace [Start with small talk]
  • [Exercise] Applying insights and action

研修金額

料金一律の明瞭価格で一社研修を実施することができます。想定研修時間と概算人数の情報のみで見積りをすぐにお送りします。

  • 後からの人数変更も無料で対応しています
  • 研修のアレンジにも追加料金はかかりません
  • オンライン研修でも追加料金無し。急遽変更でも料金変わらず対応可能です

Assertive Communication Training参加者の必須条件

Teams that want to improve communication and productivity

研修提供地域

日本全国およびオンラインで研修を提供中
北海道,青森県,岩手県,宮城県,秋田県,山形県,福島県,茨城県,栃木県,群馬県,埼玉県,千葉県,東京都,神奈川県,新潟県,富山県,石川県,福井県,山梨県,長野県,岐阜県,静岡県,愛知県,三重県,滋賀県,京都府,大阪府,兵庫県,奈良県,和歌山県,鳥取県,島根県,岡山県,広島県,山口県,徳島県,香川県,愛媛県,高知県,福岡県,佐賀県,長崎県,熊本県,大分県,宮崎県,鹿児島県,沖縄県

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